mohd8 Official Data Protection Document

Mohd8 Privacy Policy — Data Protection for Malaysian Users

This Privacy Policy explains how mohd8 collect, use, store, and protect your personal information as a user of our platform. We are committed to handling your data transparently, securely, and responsibly.

Updated: 1 January 2026 Language: Bahasa Melayu (ms-MY)
256-bit SSL encrypted Data is not sold to third parties Internationally licensed Passwords are hashed — not readable Specifically for Malaysian users Data is retained only for as long as necessary You have the right to access & delete your data 24/7 privacy support in BM
1Introduction

Mohd8 (referred to in this document as "we", "our platform", or "mohd8") takes the privacy of every registered user seriously. This Privacy Policy transparently outlines the types of personal information we collect, the purposes for collecting it, how we store and protect it, and your rights in relation to that data.

This document forms part of your agreement with mohd8 and should be read alongside our Terms & Conditions. By registering an account and using the platform mohd8, you agree to the terms of this Privacy Policy. If you do not agree, please do not register for or use our services.

We wrote this policy in plain, straightforward language — not in deliberately confusing legal jargon. We believe users have the right to know exactly what happens to their data, and we have nothing to hide.

Important Note: mohd8 operates in accordance with internationally recognised data protection principles. We do not sell, rent, or trade our users' personal information to any third party for marketing or commercial purposes.

2Data We Collect
2.1 Information You Provide Directly

When registering an account or using the mohd8 platform, you may provide the following information:

  • Account username and password
  • Email address and phone number
  • Full name (for the KYC process when required)
  • Identity card number (MyKad) for identity verification
  • Bank account or e-wallet details (such as Touch 'n Go account numbers, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and others) for processing deposits and withdrawals
  • Date of birth for age verification
2.2 Automatically Collected Information

When you use the mohd8 platform, our systems automatically record certain technical information, including:

  • Your device's IP address
  • Browser type and operating system
  • Device information (phone model, screen resolution)
  • Session data — pages visited, time spent on the platform, actions taken
  • Transaction logs — deposits, withdrawals, bets, winnings
  • General geolocation data (derived from IP address, not GPS)
2.3 Gaming & Betting Data

Mohd8 maintains a complete record of all your gaming activity — including bets placed on EPL football, Malaysia Super League, BWF badminton, e-sports, slots, live casino, and other games. These records are necessary to ensure fairness, resolve any disputes, and meet our licence audit requirements.

Data Type Example Requirements
Identity Full name, MyKad number, date of birth KYC, age verification
Contact Email, phone number Account communications
Financial TnG account number, Maybank2u Deposits & withdrawals
Technical IP address, device type Security, fraud prevention
Games Betting logs, winnings Fair record-keeping and dispute resolution
Cookies Login sessions, preferences A better user experience
3How We Use Your Data

Mohd8 uses the data we collect solely for legitimate purposes that are necessary for operating our platform. The following are the primary purposes for which your data is used:

3.1 Account Operations & Services
  • Creating and managing your user account on mohd8
  • Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other methods
  • Processing withdrawals of winnings to your e-wallet or bank account
  • Maintaining accurate and complete transaction records
  • Providing access to all available games and Sports Betting options
3.2 Security & Compliance
  • Verifying user identity and age (18 years and above)
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Complying with international licence requirements and regulatory body audits
  • Investigating disputes related to transactions or game outcomes
3.3 Service Improvement
  • Analysing usage patterns to improve the mohd8 platform's interface and user experience
  • Identifying the games and sports most popular among Malaysian users
  • Resolving technical issues and improving platform stability
3.4 Communications
  • Sending important account notifications such as deposit confirmations, security alerts, and policy updates
  • Sending you promotional information and bonus offers (you may unsubscribe at any time)
  • Customer support via live chat in Bahasa Melayu

mohd8 will not use your data to make fully automated decisions that significantly affect your rights without human review. If any action is taken on your account based on data analysis, you have the right to request a manual review.

4Sharing Data with Third Parties

Mohd8 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, in operating our platform, we may share certain data with the following parties under limited circumstances:

4.1 Payment Service Providers

To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, CIMB Clicks, and Public Bank FPX, we are required to share the necessary transaction details with the relevant payment gateways. Data shared is strictly limited to what is needed to complete each transaction.

4.2 Game Software Providers

Third-party game providers such as Evolution Gaming, Pragmatic Play, PG Soft, and SA Gaming, which supply games on the mohd8 platform, may receive the technical data required to launch those games. They do not receive personally identifiable information beyond an encrypted player ID.

4.3 Legal & Regulatory Requirements

Mohd8 may be required to disclose user information to the relevant authorities if directed by a court order, a law enforcement investigation, or the regulatory requirements of our licensing body. We will comply with such directives while maintaining records of any disclosures made.

4.4 Business Transfer

If mohd8 undergoes a merger, acquisition, or asset sale, user data may be transferred as part of that business transaction. Users will be notified in advance, and a new privacy policy will be presented for your consent.

mohd8 does not share data with advertising companies, data brokers, or any third party for third-party marketing purposes. If you receive communications that appear to come from a party claiming to be associated with mohd8 but were unexpected, please contact us immediately for verification.

5Data Security
5.1 256-bit SSL Encryption

All communications between your browser or application and mohd8's servers are protected by 256-bit SSL (Secure Socket Layer) encryption — the same security technology used by Malaysia's major banks such as Maybank, CIMB, and Public Bank to safeguard their online transactions. This means data transmitted cannot be intercepted or read by third parties during transfer.

5.2 Secure Password Storage

Your account password is never stored in plain text within mohd8's systems. All passwords are hashed using modern cryptographic algorithms before being saved. This means even mohd8 staff cannot view your original password — only you know it.

5.3 Secure Server Infrastructure

Mohd8's servers are protected by multiple layers of security, including firewalls, intrusion detection systems (IDS), 24/7 monitoring, and an incident response plan. Regular security audits are conducted by independent third parties to identify and address vulnerabilities before they can be exploited.

5.4 Internal Access Controls

Access to user data within mohd8 is restricted on a need-to-know basis — only staff who require access to carry out their duties are permitted to view specific data. All access is logged and audited on a regular basis.

5.5 Data Breach Response

In the event of a material data breach, mohd8 will take the following steps: contain the breach and assess its scope, notify affected users within a reasonable timeframe, report to the relevant authorities where required, and implement remedial measures to prevent similar incidents in the future.

6Cookies & Tracking Technologies
6.1 What are Cookies?

Cookies are small text files stored by your browser when you visit the mohd8 platform. They allow the platform to remember your preferences, maintain your login session, and deliver a smoother user experience. Without cookies, you may need to log in again each time you open a new page.

6.2 Types of Cookies Used by mohd8
  • Essential Cookies: Required for core platform operations — login sessions, betting cart, and security. Cannot be disabled.
  • Functional Cookies: Saving your preferences such as language and display settings to make return visits easier.
  • Analytics Cookies: Collects statistical information on how users interact with the platform for improvement purposes — data is aggregated and does not identify any individual specifically.
  • Security Cookies: Helps detect and prevent unauthorised access and fraudulent activity on the mohd8 platform.
6.3 Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the mohd8 platform — you may be unable to log in or use certain features properly. Instructions for managing cookies vary by browser (Chrome, Firefox, Safari) and can be found within each browser's privacy settings.

7Data Retention & Deletion
7.1 Retention Period

Mohd8 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory requirements. In general:

  • Active account data: Retained for as long as your account remains active on the mohd8 platform.
  • Financial transaction logs: Retained for a minimum of 5 years for audit and licence compliance purposes — this is an industry-standard requirement.
  • Game logs: Retained for 2 years for dispute resolution and system analysis purposes.
  • Closed account data: Core data is retained for 5 years after account closure to meet compliance requirements. Any data no longer needed will be deleted or anonymised once this period expires.
7.2 Data Deletion and Anonymisation

When the retention period expires, or upon your request for data deletion (subject to legal requirements), mohd8 will delete or anonymise your data so that it can no longer be linked to you as an individual. This process is irreversible — once deleted, the data cannot be recovered.

8Your Rights as a User

As a mohd8 platform user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email at support@mohd8.best.

Right of Access

You have the right to request a copy of all personal data we hold about you. mohd8 will provide this information in a clear, easy-to-understand format within 30 days of your request.

Right to Rectification

If any data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update certain information directly through your mohd8 account settings.

Right to Deletion

You may request the deletion of your data when it is no longer needed, subject to certain legal retention requirements. Valid deletion requests will be processed within 30 days.

Right to Object

You may object to the processing of your data for specific purposes, such as marketing communications. You can opt out of receiving promotional emails at any time by clicking the unsubscribe link.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another platform, subject to reasonable technical limitations.

Right to Restrict Processing

In certain circumstances, you may request that mohd8 restrict the processing of your data — for example, while a dispute about data accuracy is ongoing or while a complaint investigation is being conducted.

9Children's Data

The mohd8 platform is inappropriate and not permitted for use by individuals under the age of 18. We do not knowingly collect or retain personal data from minors.

If we find that data belonging to an individual under the age of 18 has been collected without the knowledge or consent of a legal guardian, we will delete that data immediately and close the account in question.

If you are a parent or guardian and believe your child has registered an account on mohd8, please contact us immediately at support@mohd8.best with the relevant details. We will investigate and take appropriate action within 48 hours.

If you share a device with children, ensure your mohd8 account is always logged out when not in use. We also recommend using appropriate parental control software to prevent unintended access to online gambling platforms.

10Changes to the Privacy Policy

Mohd8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When material changes are made, we will:

  • Updating the "Last Updated" date at the top of this document
  • Publishing in-platform notifications on mohd8 for significant changes
  • Sending emails to registered users when changes directly affect how their data is used

It is your responsibility to review this page periodically. Continued use of the mohd8 platform after any changes take effect will be considered your acceptance of the amended Privacy Policy.

If you do not agree with the changes made, you have the right to close your account and stop using the mohd8 platform before those changes take effect.

11Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mohd8 handles your personal data, please reach out to us through the following channels:

  • 24/7 Live Chat: The fastest way — click the live chat icon on the mohd8 platform to connect with our team in Bahasa Melayu.
  • Email: support@mohd8.best — for written requests regarding data access, correction, or deletion. We aim to respond within 5 business days.

Please clearly state in your message that it relates to a data privacy request so it can be promptly directed to the right team. For general account or payment enquiries, please use live chat for a faster response.

For more information about your rights and responsibilities on the mohd8 platform, please also refer to Terms & Conditions and page Responsible Gaming ours.

Mohd8's Six Data Protection Commitments to You

Behind this document is a genuine commitment from mohd8 to protect the privacy of every Malaysian user.

Bank-Grade Encryption

256-bit SSL encryption protects all data transmitted between your device and mohd8's servers — the same standard used by Maybank, CIMB, and Malaysia's leading financial institutions. Your deposit and withdrawal details via TnG eWallet or DuitNow cannot be intercepted by anyone in transit.

Data Is Never Sold to Anyone

This is not just a promise — it is a policy enforced in mohd8's day-to-day operations. Your personal information is never sold, rented, or shared with advertising companies or data brokers. You will not receive promotional calls or emails from third parties based on data you have provided to mohd8.

Truly Private Passwords

Your mohd8 account password is stored in a cryptographic hash format — meaning even our customer support staff cannot view your original password. If you forget your password, we cannot tell you what it was — we can only help you set a new one through a secure reset process.

You Have Full Control Over Your Data

Mohd8 gives you meaningful rights — not rights that exist only on paper. You can request a copy of your data, correct inaccurate information, or request deletion when it is no longer needed. We will process all valid requests within the stipulated timeframe without unnecessary obstacles.

Regular Security Audits

Mohd8's security infrastructure is regularly audited by independent cybersecurity experts. This ensures our data protection systems remain current and capable of addressing emerging security threats. We do not wait for problems to arise — we work to prevent them before they happen.

Policy Written in Bahasa Melayu

Mohd8 writes its Privacy Policy in plain, easy-to-understand Bahasa Melayu — not in deliberately confusing legal language. We believe every Malaysian user has the right to fully understand how their data is managed, without needing to hire a lawyer to read their own privacy documents.

Frequently Asked Questions about mohd8's Privacy Policy

mohd8 does not store your full bank card number or complete e-wallet account details directly in our systems. All financial transactions — whether deposits via Touch 'n Go eWallet, GrabPay, Boost, DuitNow, FPX Maybank2u, CIMB Clicks, or any other method — are processed through certified, secure third-party payment gateways. mohd8 only receives confirmation that a transaction was successful, not your actual payment account details. This is an industry standard that more effectively protects your financial information.

Yes, you may request the deletion of your personal data. However, certain limitations apply — mohd8 is required under international licensing obligations and applicable law to retain specific financial and transaction records for a minimum period (typically 5 years), even after an account is closed. This is standard compliance practice across the financial and online entertainment industries, not a discretionary decision made by mohd8. Any data not subject to legal retention requirements will be deleted or anonymised within 30 days of a valid request. To submit a deletion request, contact support@mohd8.best.

mohd8 may send you information about promotions, bonuses, and new offers on our platform via email or in-app notifications — this is part of the service we provide to members. However, we do not share your data with any external advertisers or marketing networks for third-party advertising purposes. You will not see mohd8 ads targeted at you on other websites based on your activity on our platform. You can also opt out of promotional communications from mohd8 at any time by clicking the "unsubscribe" link in any promotional email or by contacting our customer support.

When your mohd8 account is closed — whether at your request or by mohd8 — your personal data is not deleted immediately. mohd8 retains closed account records for the period stipulated by licence requirements and relevant legislation (typically 5 years for financial records). This is a standard requirement imposed on all licensed online financial and gambling platform operators. After the retention period ends, data that is no longer required will be systematically deleted or anonymised. During the retention period, access to that data is restricted to authorised personnel only for compliance purposes.

In the event of a material data breach where your data may be affected, mohd8 is committed to notifying the relevant users within a reasonable timeframe via registered email or in-platform notification. The notification will describe the nature of the breach, the types of data potentially affected, the steps that have been taken, and what you can do to protect yourself. In the meantime, to keep your account secure at all times, ensure you use a strong and unique password for your mohd8 account, and never share your login credentials with anyone. If you suspect any suspicious activity on your account, contact mohd8 customer support immediately via live chat.

Your Data is Safe. Join mohd8 with Confidence

Register for free and enjoy over 500 games — live casino, slots, EPL & Malaysia Super League football betting, badminton, cricket, and e-sports — with the assurance that your personal data is protected to the highest security standards in the industry.

🔞 For users aged 18 and above only. Please gamble responsibly.

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